Training
Professional Development
Courses and certification designed specifically for the unique challenges settlement practitioners face.
Enhance your skills and knowledge with AAISA's professional development training. Designed for settlement practitioners, our courses offer the tools and resources needed to excel in the field.
AAISA's training courses have been delivered for over a decade, specifically designed to address settlement practitioners' unique challenges. Our programs are aligned with the Alberta Settlement Practitioner Competency Framework, ensuring relevance and quality — and we are the only organization in Canada that provides certification to qualified Settlement Practitioners.
Expert-led courses
Delivered by experienced professionals in the settlement sector.
Comprehensive curriculum
Aligned with the Alberta Settlement Practitioner Competency Framework.
Certification program
The only program in Canada offering certification to Settlement Practitioners.
Continuous improvement
Regularly updated courses that reflect the sector's evolving needs.
From participants
What practitioners say
Trauma Informed Care
This course gave me a solid understanding of how trauma affects newcomers navigating the resettlement process. The practical tools and case-based discussions helped me respond more compassionately to clients' experiences. I now feel more equipped to offer support that is both safe and empowering.
Needs Assessment and Action Plan
This course gave me a framework to better identify the unique needs of immigrants and refugees. I learned how to create clear, actionable plans that actually support long-term settlement success. It was practical, empowering, and immediately useful in my daily client interactions.
Welcoming Diversity
This course opened my eyes to how cultural differences shape the newcomer experience. Through reflective exercises and shared stories, I learned how to build more inclusive, respectful relationships with clients from diverse backgrounds. It's a must for anyone working in the settlement sector.
Leadership and Conflict Transformation
This course was transformative — it helped me understand how to lead with cultural sensitivity and de-escalate tension within diverse communities. The real-world scenarios drawn from immigration and settlement settings made the content highly relevant and practical.
Ready to register?
For professional development and registration inquiries, contact pd@aaisa.ca. During registration you'll provide your full name and email address and select the course you're interested in — you'll then receive a confirmation email with further details.
